Digital Dollar Gen on Instagram: "Craig Federighi’s on-stage demonstration of Face ID during the iPhone X launch event in 2017 took an unexpected turn when the device failed to unlock and instead prompted for a passcode. The moment, captured live in front of a global audience, quickly became a viral and awkward highlight of the presentation. Apple later clarified that the issue was not a flaw in Face ID itself. Before the keynote, backstage staff had attempted to unlock the phone multiple times,