How To Use AI & Knowledge Base to Transform Customer Service | Salesforce Explained
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How To Use AI & Knowledge Base to Transform Customer Service | Salesforce Explained
Learn how AI and a great knowledge base can improve customer service by enabling service agents to provide faster, more accurate responses to customer inquiries all while personalizing interactions and providing relevant information to resolve issues efficiently. About Salesforce Customer Service AI: Improve agent productivity and elevate ...
155.4K viewsAug 1, 2024
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