Call Center Operations Manager - Search Videos

Typical Roles in a Call Centre – With Job Descriptions

callcentrehelper.com

Typical Roles in a Call Centre – With Job Descriptions

We explore the key roles in a call centre, offering detailed job descriptions for each position and explaining their responsibilities and skills.

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This is no ordinary call centre. It is housed in Changi Prison and its agents are inmates who wish to gain confidence and skills to re-enter the world outside. Here's a glimpse of what it's like to work there. #sgnews #singapore | CNA

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