CRM platforms integrate with Voice over Internet Protocol (VoIP) technology to create a powerful solution that will boost your customer communications. You’ll commonly find this integration in call ...

Enterprises don’t need to be convinced that making their workforce more mobile with wireless technologies is a good thing. What they do need is a way to make these technologies work together ...

VoIP is well known among carriers and service providers as a powerful enabler of new services, as well as a cost-reduction mechanism. The technique of using IP peering to pass VoIP traffic was ...