Despite the growth and popularity of remote work, companies and governments have increasingly been calling their employees back to the office in the past year, sometimes at the expense of significant ...

Higher education classrooms are increasingly becoming more virtual, as even students who attend in-person classes are opting to use virtual communication when working on team assignments. New research ...

Human communication is difficult at best. We don’t hear each other perfectly in a noisy, fast-paced world; we don’t listen thoroughly to each other; and, perhaps most importantly, we are not as good ...

Like it or not, we’re operating in a world of virtual communication. Sure, we still have face-to-face conversations, but a growing percentage of our interactions are via Zoom, Microsoft Teams, ...

Healthcare providers face mounting pressure to improve patient satisfaction and retention through better communication. A recent survey by RingCentral reveals critical insights into patient ...