Smart gas and electricity meters sound simple. The devices send regular wireless updates about your energy usage to your supplier, which means an end to the hassle of estimated bills and manual meter ...

During my 30 years in the power industry, including as a state public service commissioner, five years as a FERC commissioner, president of NARUC, and chair of PG&E’s board, I’ve recognized the value ...

Hello! I cover the Eastern Suburbs for 7 News WKBW. If you have a story idea, please email me at Michael.Schwartz@wkbw.com BUFFALO, N.Y. (WKBW) — Last week 7 Problem Solvers looked into complaints ...

LANCASTER, N.Y. — Over the past several weeks, dozens of NYSEG customers in Western New York have reached out to 2 On Your Side with concerns about their recent ...

MEMPHIS, Tenn. — For some Memphis Light, Gas and Water customers, an old problem with broken smart meters is causing new headaches with delayed billing. Glenda Hicks, the founder of “21st Century ...

For the millions of households stuck with a broken smart meter, last week's announcement that they could soon be eligible for compensation looks at first like a huge victory. As the Mail and This is ...

Many British Gas smart meter customers say they are still unable to track their energy usage, with some complaining they've been unable to check consumption regularly on the firm's app, website and in ...

Dominion Energy Virginia responded to a story about customers having their electricity cut off because they refused the installation of “smart” meters. According to Dominion Energy spokesman Jeremy ...

If it hasn't already arrived, the latest in energy use tracking technology is on the way for NYSEG and RG&E customers. The utilities are installing smart meters and natural gas meter modules — two-way ...