Offering services to accompany the products they sell is already an important consideration for manufacturing companies. Well-known examples include furniture that is assembled at the customer’s home, ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Today, automation/robotics original equipment manufacturers (OEMs) find themselves focusing ...

SLM provides a holistic approach to service management, touching every aspect of customer service. As service operations have become more complex, and more important to the enterprise bottom line, ...

The concept of service lifecycle management (SLM) has been around for some time now; however, the tools and technologies used to actually make it work within the organization are still emerging and ...

Agentic AI advancements in ServiceMax AI accelerate work order execution and enable improvements in first-time fix rates Agentic AI advancements in Servigistics expand AI-driven intelligence for ...

DUBLIN--(BUSINESS WIRE)--Research and Markets has announced the addition of the "Service Lifecycle Management Application Market: Global Industry Analysis and Opportunity Assessment, 2016-2026" report ...

PLANO, Texas and ARMONK, N.Y., June 17, 2020 /PRNewswire/ -- Expanding on their long-term partnership, Siemens and IBM (NYSE: IBM) announce the availability of a new solution designed to optimize the ...

LONDON, April 24, 2017 /PRNewswire/ -- Service Lifecycle Management Application is a holistic approach that covers the complete service lifecycle of a product throughout its life as a continuous ...

Telecom lifecycle management is not a topic that telecom managers think much about — that is, until they discover a flaw in their process and struggle with management of their telecom services — or ...

BOSTON, Sept. 30, 2025 /PRNewswire/ -- PTC (NASDAQ: PTC) today announced the availability of new service lifecycle management (SLM) AI offerings in its ServiceMax ® field service management solution ...