Despite efforts to improve customer communications, life insurers are seen as unnecessarily complicating explanations of their policies, according to the J.D. Power 2024 U.S. Individual Life Insurance ...
TROY, Mich.: 9 Oct. 2025 — Overall customer satisfaction with individual life insurance providers remains steady this year, but that apparent stability masks significant year-over-year swings in ...
Mortality trends continue to befuddle experts. NEW ORLEANS – A new study from LIMRA and the Society of Actuaries Research Institute finds improved mortality in the group life segment. The 2024 Group ...