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Instant messaging (IM) conjures up images of bored teenagers using a software-based gossiping tool. Most IM programs are free, and few competing products can talk to one another, making skeptics ...

WASHINGTON -- Teenager Michelle Rome can't imagine life without instant messaging. Baby boomer Steve Wilson doesn't care that it even exists. They're part of an "instant messaging gap" between teens ...

If you find yourself doing more and more instant messaging through Twitter these days, you need TwIM for iPhone. This free and simple app is powered by Twitter’s direct messages, and it makes it easy ...

Microsoft Corp. last week detailed plans to offer an enterprise-ready instant messaging service, joining competitors Yahoo Inc. and America Online Inc. in the race to develop more secure versions of ...

WASHINGTON Sure, instant messaging is fast and efficient. For many teenagers, it's also a great way to avoid those OMG moments -- that's "omigod" -- of mortifying face-to-face confrontations. More ...