Dispatchers say they have recently seen an increase in callers who are not ready to answer essential questions, like the ...

Dispatchers connect 911 calls with police, fire, and paramedics. They also face similar mental health challenges as those ...

FRESNO, Calif. (KFSN) -- It's not uncommon for law enforcement agencies to work together on a call for service. A recent call the Fresno County Sheriff's Office, Madera County Sheriff's Office and ...

JONESBORO, Ark. (KAIT) - Jonesboro’s E-911 Dispatch Center is preparing for a major technology upgrade designed to improve response times and efficiency for emergency calls through artificial ...

AI voice assistant Aurelian is helping 911 call centers handle non-emergency calls like noise complaints and lost wallets Aurelian is already live in over a dozen U.S. cities The AI aims to free up ...

Southeast Communications Center (SECOMM) is the central dispatching agency for nearly every agency in Benton and Franklin ...

First responders around the state have a new advantage when responding to emergencies, thanks to upgrades happening to dispatch systems around Connecticut. Dispatchers in Norwalk are the latest to get ...

WAYNE COUNTY, Miss. (WDAM) - In an emergency, 911 dispatchers are the first line of assistance. Wayne County Emergency Management is looking for more dispatchers right now. “Those people on that ...