5 Key Call Center Software Features + How to Judge Them Your email has been sent There are only a handful of call center software features that vary in a meaningful way between vendors. Here’s what ...
8×8 is a one of the best providers across our in-depth VoIP research. We found that the 8×8 Work system provides a lot of functionality for medium-sized and large businesses, thanks to a huge ...
5 Call Queue Management Tips to Survive Peak Hour Traffic Your email has been sent Discover the best call queue management tactics to decrease wait times without hiring more call center agents.